Western University Academic Calendar. - 2020ARCHIVE
Business Administration 4498A/B
MANAGING PEOPLE FOR EXCEPTIONAL PERFORMANCE
This course is organized around five sets of activities critical to managerial success, each involving face-to-face interaction and a high degree of interpersonal skill: Coaching for Exceptional Performance; Negotiating and Resolving Conflict; Getting Commitment to Goals and Standards; Conducting Performance Reviews; and Managing Problem Employees.